Terms of service

LUFASND Terms of Service

Last updated: August 26, 2026

Overview

This website is operated by HYPER CHIP CO., LIMITED under the LUFASND brand.

Throughout this website, the terms “LUFASND,” “we,” “us,” and “our” refer to HYPER CHIP CO., LIMITED, as applicable.

LUFASND provides this website, including its information, content, features, tools, products, customer-support functions, and related services (collectively, the “Services”), subject to your acceptance of these Terms of Service.

By visiting our website, creating an account, purchasing a product, submitting content, contacting us, or otherwise using the Services, you agree to these Terms and the policies incorporated by reference, including our:

Privacy Policy.
Refund & Return Policy.
Shipping Policy.
Warranty terms displayed on the applicable product page or warranty documentation.

These Terms apply to all users of the Services, including visitors, customers, account holders, purchasers, and persons who submit reviews or other content.

Please read these Terms carefully before using the Services. If you do not agree to these Terms, you should not access or use the Services.

Nothing in these Terms excludes or limits any mandatory consumer rights available under applicable law.

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer products and Services to you.

Section 1 — Eligibility and Online Store Terms

By using the Services, you represent that:

You have reached the age of majority in your country, state, province, or region of residence; or
You are using the Services with the permission and supervision of a parent or legal guardian where permitted by law.

You must not use the Services or our products:

For an illegal or unauthorized purpose.
In violation of applicable law or regulation.
To infringe intellectual-property, privacy, or other legal rights.
To transmit viruses, malware, malicious code, or other harmful technology.
To interfere with the security, availability, or operation of the Services.
To commit fraud, payment abuse, return abuse, or other deceptive activity.

A material violation of these Terms may result in suspension or termination of your access to the Services.

Section 2 — General Conditions

We reserve the right to refuse, limit, or suspend access to the Services where reasonably necessary for:

Security.
Fraud prevention.
Legal or regulatory compliance.
Sanctions or export-control compliance.
Protection of customers or other parties.
Misuse of the Services.
Material violation of these Terms.

Any refusal or restriction remains subject to applicable consumer-protection and anti-discrimination laws.

Information you submit, other than information protected through secure payment-processing systems, may be transmitted across different networks and adapted to meet technical requirements.

Payment-card information transmitted through checkout is encrypted and processed by Shopify, payment providers, financial institutions, or other authorized systems.

You must not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any material part of the Services without our prior written permission, except where permitted by law.

The headings in these Terms are included for convenience and do not affect their interpretation.

Section 3 — Customer Accounts

You may be required to create an account to use certain Services.

You agree to:

Provide accurate and current information.
Maintain the confidentiality of your credentials.
Use a strong and unique password.
Promptly update your email address and account information.
Notify us if you suspect unauthorized account access.
Accept responsibility for activity performed through your account, except where caused by our failure to use reasonable security measures or where applicable law provides otherwise.

You must not:

Create an account using false information.
Impersonate another person.
Access another person’s account without authorization.
Use an account for fraudulent or unlawful activity.

We may suspend or close an account where we reasonably believe that it is being used unlawfully, fraudulently, or in violation of these Terms.

Section 4 — Accuracy and Timeliness of Information

We make reasonable efforts to ensure that information displayed through the Services is accurate and current.

However, the website may occasionally contain:

Typographical errors.
Outdated information.
Incomplete descriptions.
Technical inaccuracies.
Historical information.
Temporary pricing or availability errors.

General information provided through the website should not be treated as professional legal, financial, technical, or other specialized advice.

We may correct or update website information when reasonably necessary.

Nothing in this section limits obligations or remedies provided by applicable consumer law.

Section 5 — Products and Specifications

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product images, packaging, colors, specifications, capacity, interface type, dimensions, compatibility information, and performance information accurately.

However:

Displayed colors may vary according to the customer’s screen.
Packaging may be updated without materially changing the product.
Actual usable storage capacity may differ from advertised capacity because of formatting, measurement methods, reserved areas, and system requirements.
Product performance may vary according to capacity, host device, interface, workload, operating system, software, firmware, thermal conditions, cooling, and other factors.
Compatibility may depend on the specifications and limitations of the customer’s device.

Before purchasing, you are responsible for reviewing:

Interface type.
Form factor.
Physical dimensions.
Capacity.
Device compatibility.
Operating-system requirements.
Installation requirements.
Cooling or heatsink requirements.
Product specifications.
Performance limitations.

We may update product descriptions, specifications, packaging, availability, or future pricing where reasonably necessary.

Changes do not normally affect an order already accepted unless required to correct an obvious error, comply with law, or obtain your agreement.

Section 6 — Prices, Taxes, and Charges

Product prices may change without notice. A future price change will not normally affect an order that has already been accepted.

Unless checkout states otherwise:

Product prices may not include shipping charges.
Shipping charges are displayed during checkout.
Applicable taxes may be calculated using the delivery address.
International orders may be subject to duties, taxes, customs charges, or brokerage fees.

The total amount charged by LUFASND will be displayed during checkout before you submit the order.

Additional amounts independently imposed by customs authorities, carriers, banks, payment providers, or other third parties may not be included unless expressly stated.

Section 7 — Orders and Contract Formation

Submitting an order constitutes an offer to purchase the selected products.

An automated order-confirmation email acknowledges receipt of the order but does not necessarily mean the order has been accepted.

An order is generally accepted when we:

Confirm shipment.
Expressly confirm acceptance.
Begin fulfilling the order.

We may refuse, limit, or cancel an order for legitimate reasons, including:

Product unavailability.
Obvious pricing or description errors.
Suspected fraud.
Unauthorized payment.
Legal or regulatory restrictions.
Shipping limitations.
Incomplete customer information.
Orders apparently placed for unauthorized resale.
Material violation of these Terms.

If we cancel an order after receiving payment, we will refund the applicable amount to the original payment method.

Where reasonably possible, we will notify you using the contact information provided with the order.

Section 8 — Billing and Shipping Information

You agree to provide complete and accurate purchase information, including:

Full name.
Billing address.
Shipping address.
Email address.
Telephone number where required.
Valid payment information.
Other information reasonably required to complete the order.

You are responsible for reviewing your delivery address before placing an order.

Incorrect or incomplete information may result in:

Processing delays.
Failed delivery.
Additional carrier charges.
Return of the parcel.
Order cancellation.
Loss of the shipment.

If you discover an error, contact cs@lufasnd.com immediately. We cannot guarantee that information can be changed after fulfillment has begun.

Section 9 — Payment

Payments are processed through Shopify and available third-party payment providers.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The information provided is accurate.
You authorize the applicable payment provider to charge the amount shown at checkout.

Payment providers may perform authorization, identity, security, sanctions, or fraud checks.

A payment may be delayed or declined by a bank, card issuer, payment provider, or financial institution.

LUFASND is not responsible for an independent payment-provider decision, currency conversion, authorization refusal, or processing delay.

Your use of a payment service may also be governed by that provider’s terms and privacy policy.

Section 10 — Shipping and Delivery

Order processing, shipping methods, tracking, duties, delivery estimates, address errors, damaged shipments, and missing parcels are governed by our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed or required by law.

Delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays.
Customs processing.
Severe weather.
Natural disasters.
Labor disputes.
Public emergencies.
Peak delivery periods.
Incorrect address information.
Import restrictions.
Transportation disruption.

We will provide reasonable assistance with qualifying delivery issues in accordance with our Shipping Policy and applicable law.

Section 11 — Returns, Refunds, and Cancellations

Returns, refunds, exchanges, defective-product claims, and order cancellations are governed by our Refund & Return Policy.

Before returning a product, you must follow the applicable return-authorization procedure.

The registered business address of HYPER CHIP CO., LIMITED is not automatically a product-return warehouse.

Products must be returned only to the address provided in the written return authorization.

Nothing in our Refund & Return Policy or these Terms limits statutory withdrawal, conformity, repair, replacement, refund, or other mandatory rights that may apply in your country or region.

Section 12 — Warranty and Technical Support

Products may be covered by warranty terms stated on:

The applicable product page.
Product packaging.
Warranty documentation.
Another written warranty statement provided by LUFASND.

Warranty periods may vary according to product, model, region, and applicable law.

A warranty claim may require:

Proof of purchase.
Product model and serial number.
A description of the issue.
Photographs or video.
Reasonable diagnostic information.
Participation in appropriate troubleshooting.
Return of the product for inspection.

Depending on the applicable warranty and law, available remedies may include:

Technical support.
Repair.
Replacement.
Refurbished replacement of equivalent functionality.
Refund.
Another remedy required by law.

Warranty coverage generally does not apply to damage caused by misuse, improper installation, incompatible equipment, unauthorized repair, modification, accident, liquid exposure, electrical damage, or failure to follow product instructions.

These limitations do not apply where prohibited by law.

Section 13 — Storage Products and Customer Data

LUFASND sells SSDs, memory cards, and other data-storage products.

You are responsible for maintaining appropriate backups of important data.

Before returning a storage product for inspection, repair, replacement, or refund, you should:

Back up important information.
Remove personal or confidential information.
Remove passwords and encryption where reasonably possible.
Understand that testing or repair may require reformatting or erasing the product.

To the maximum extent permitted by law, LUFASND is not responsible for data loss, corruption, disclosure, recovery costs, or interruption resulting from the use, failure, return, testing, repair, or replacement of a storage product.

Nothing in this section excludes liability that cannot legally be excluded.

Section 14 — Optional and Third-Party Tools

We may provide access to tools, applications, integrations, or services operated by third parties.

We do not necessarily control or monitor those services.

Third-party services may be subject to their own:

Terms of service.
Privacy policies.
Charges.
Technical requirements.
Security practices.
Availability limitations.

You should review applicable third-party terms before using a service.

To the extent permitted by law, we are not responsible for services that we do not own or control.

New tools and features introduced through the Services will be subject to these Terms unless separate terms are provided.

Section 15 — Third-Party Links

The Services may contain links to third-party websites, payment providers, tracking services, social media platforms, and other resources.

A link does not necessarily mean that LUFASND endorses or controls the third party.

We are not responsible for:

Third-party content.
Third-party availability or security.
Third-party privacy practices.
Products or services purchased directly from third parties.
Transactions independently entered into with third parties.

You should review the policies and terms of a third party before providing information or entering into a transaction.

Section 16 — Reviews, Feedback, and Submissions

If you submit a review, comment, photograph, video, suggestion, idea, or other material, you represent that:

You own or have permission to use the material.
The material is accurate and not misleading.
It does not violate intellectual-property, privacy, publicity, or other rights.
It is not unlawful, defamatory, threatening, abusive, obscene, fraudulent, or malicious.
It does not contain malware or harmful code.
You are not impersonating another person.

You retain ownership of content you submit.

By submitting content for publication or promotional use, you grant HYPER CHIP CO., LIMITED a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, translate, publish, and distribute the content in connection with operating, promoting, and improving LUFASND and the Services, subject to applicable law and our Privacy Policy.

We may moderate, reject, or remove content that violates these Terms or applicable law.

We are not required to:

Publish submitted content.
Treat unsolicited ideas as confidential.
Pay compensation for unsolicited submissions.
Respond to every submission.

Section 17 — Intellectual Property

The Services and their contents, including LUFASND branding, logos, text, graphics, photographs, layouts, icons, software, and videos, are owned by or licensed to HYPER CHIP CO., LIMITED and are protected by applicable intellectual-property laws.

You may use the Services only for lawful personal and non-commercial purposes.

Without prior written permission, you must not:

Copy or republish substantial website content.
Use LUFASND branding in a misleading manner.
Sell or commercially exploit website materials.
Remove ownership or intellectual-property notices.
Reverse engineer software except where legally permitted.
Create unauthorized derivative works.
Suggest an affiliation or endorsement that does not exist.

Nothing in these Terms transfers ownership of LUFASND intellectual property to you.

Section 18 — Personal Information

Our collection, use, disclosure, storage, and processing of personal information are governed by our Privacy Policy.

Shopify, payment providers, and other service providers may independently process personal information under their respective privacy notices.

The current LUFASND Privacy Policy is available through the Privacy Policy link displayed in our website footer and checkout.

Section 19 — Errors, Inaccuracies, and Omissions

The Services may occasionally contain errors, inaccuracies, or omissions relating to:

Product descriptions.
Specifications.
Compatibility.
Pricing.
Promotions.
Availability.
Shipping charges.
Transit estimates.
Other website content.

We may correct an error, update information, or cancel an affected order where reasonably necessary.

If an order is canceled because of an error after payment has been received, we will refund the applicable amount.

Nothing in this section limits rights available under applicable law.

Section 20 — Prohibited Uses

You must not use the Services or their content:

For an unlawful purpose.
To encourage unlawful conduct.
To violate applicable law or regulation.
To infringe intellectual-property, privacy, publicity, or proprietary rights.
To harass, threaten, harm, defame, intimidate, or unlawfully discriminate.
To submit false or misleading information.
To distribute malware or harmful code.
To collect another person’s information without authorization.
To spam, phish, pharm, pretext, scrape, crawl, or use automated extraction unlawfully.
To interfere with security or access controls.
To disrupt, overload, damage, or impair the Services.
To impersonate another person.
To commit payment, order, return, refund, warranty, or chargeback fraud.
For an obscene or otherwise unlawful purpose.

We may suspend or terminate access for a material violation.

Section 21 — Disclaimer of Warranties

Except as expressly stated in a product warranty or required by applicable law, the Services are provided on an “as available” basis.

We do not guarantee that:

The Services will always be uninterrupted.
Every feature will remain available.
The website will be completely free from errors.
Every issue will be corrected immediately.
Third-party services will remain available.
Information obtained through the Services will meet every individual requirement.

Express product warranties, statutory conformity rights, and mandatory consumer protections remain unaffected.

No part of these Terms excludes a warranty or obligation that cannot legally be excluded.

Section 22 — Limitation of Liability

To the maximum extent permitted by applicable law, HYPER CHIP CO., LIMITED, LUFASND, and their officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential loss arising from the Services or products purchased through the Services.

This may include, where legally permitted:

Loss of profit.
Loss of revenue.
Loss of anticipated savings.
Loss or corruption of data.
Loss of business opportunity.
Data-recovery costs.
Other indirect commercial loss.

Where liability cannot be excluded, it will be limited only to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability for:

Fraud or fraudulent misrepresentation.
Death or personal injury caused by negligence where exclusion is prohibited.
Willful misconduct.
Gross negligence where applicable.
Breach of mandatory consumer rights.
Any other liability that cannot legally be excluded.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, the relevant limitation applies only to the extent permitted by law.

Section 23 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless HYPER CHIP CO., LIMITED, operating under the LUFASND brand, and its affiliates, officers, employees, agents, contractors, suppliers, and service providers from third-party claims, liabilities, losses, and reasonable legal costs arising from:

Your unlawful use of the Services.
Your material breach of these Terms.
Your infringement of another person’s rights.
Content submitted by you in violation of these Terms.

This section does not apply to the extent a claim was caused by our breach, negligence, unlawful conduct, or another matter for which liability cannot be excluded.

Section 24 — Service Changes and Availability

We may modify, suspend, discontinue, or replace part of the Services where reasonably necessary for:

Maintenance.
Security.
Legal compliance.
Technical changes.
Product or business changes.
Circumstances outside our reasonable control.

Where reasonably possible, we will provide notice of a material change that significantly affects existing customers.

Subject to applicable law, we are not responsible for interruptions caused by circumstances outside our reasonable control.

Section 25 — Suspension and Termination

These Terms remain effective while you use the Services.

You may stop using the Services at any time and may request account closure, subject to applicable record-retention requirements.

We may suspend or terminate access if we reasonably believe that you:

Materially violated these Terms.
Used the Services unlawfully.
Created a fraud or security risk.
Abused payment, return, warranty, or customer-support systems.
Infringed another person’s rights.

Termination does not affect rights or obligations arising before termination.

Provisions that should reasonably survive termination will continue to apply, including provisions concerning intellectual property, data, disclaimers, liability, indemnification, disputes, and governing law.

Section 26 — Severability

If a provision of these Terms is found to be unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as severed, and the remaining provisions will continue in effect.

Section 27 — No Waiver

If we do not enforce a provision immediately, that does not waive our right to enforce it later.

A waiver is effective only if expressly confirmed in writing by an authorized representative.

Section 28 — Entire Agreement

These Terms, together with policies and terms incorporated by reference, constitute the agreement between you and HYPER CHIP CO., LIMITED concerning use of the Services.

They replace prior communications or understandings concerning the same subject matter, except for:

An accepted order.
An express product warranty.
A separate written agreement.
Rights that cannot legally be excluded.

Any ambiguity will be interpreted in accordance with applicable law and will not automatically be construed against either party merely because that party drafted the provision.

Section 29 — Governing Law and Consumer Rights

These Terms and agreements through which we provide the Services are governed by the laws applicable to HYPER CHIP CO., LIMITED in the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

However, this governing-law provision does not deprive you of mandatory consumer protections available under the laws of your country or region of residence.

If applicable law requires a dispute to be heard in a particular court or jurisdiction, that mandatory requirement will apply.

Nothing in these Terms prevents you and LUFASND from attempting to resolve a dispute directly and in good faith.

Section 30 — Changes to These Terms

We may update these Terms to reflect changes in:

Products or Services.
Business operations.
Shopify functionality.
Legal or regulatory requirements.
Security or technical practices.

The current version will be posted on this page with an updated “Last updated” date.

Where required by law, we will provide additional notice before a material change becomes effective.

Changes will not retroactively reduce rights arising under an accepted order or applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by law.

Section 31 — Contact Information

Questions about these Terms of Service should be sent to:

Legal business name: HYPER CHIP CO., LIMITED
Brand: LUFASND
Hong Kong company registration number: 78959920
Email: cs@lufasnd.com
Telephone: +852 6941 7418
Website: https://www.lufasnd.com

Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM
Hong Kong Time (HKT, UTC+8)
Closed on Saturdays, Sundays, and Hong Kong public holidays.

We normally respond within 1–2 business days.

Registered business address:
FLAT D11, UNIT 17, 9/F, BLOCK A
NEW MANDARIN PLAZA
NO. 14 SCIENCE MUSEUM ROAD
TSIM SHA TSUI, KOWLOON
HONG KONG

The registered business address is not automatically a product-return address, fulfillment warehouse, or customer collection point. Products must be returned only to the address provided in an authorized return instruction.